KNOWLEDGE CENTER
Engagment -Identifying A Point Of Contact / Champion
As part of your onboarding process, GreenRoad will ask you to provide a point of contact (POC) / Champion for all GreenRoad updates and communications. This should be a person who is respected by other drivers / team members as well as by management.
The characteristics and duties of the Champion should include:
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Willingness to "champion" and explain the GreenRoad philosophy
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Answer driver / team member questions on a day-to-day basis
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Understand the system's functionality
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Demonstrate the system to other drivers and team members
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Help colleagues understand their results
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Coach improvement
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Provide key management with information and take responsibility for keeping the administration of the GreenRoad system up to date
Other key roles:
In addition to the POC / Champion, we advise that you designate a Project Sponsor, a member of your upper management team who takes responsibility for the success of the program.
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It’s essential that local managers support the POC / Champion in his/her efforts to introduce the GreenRoad system. They are key stakeholders and can heavily influence the success of your GreenRoad implementation and progress.